Effective Date: 27/06/2025
Last Updated: 27/06/2025

SOO ORGANIC we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website https://sooorganic.co.uk.

1. Information We Collect

When you visit our site or make a purchase, we may collect the following information:

  • Personal Identification Information:
    Name, email address, shipping/billing address, phone number, and payment details.
  • Technical Information:
    IP address, browser type, device type, and browsing behavior (via cookies or similar technologies).
  • Order and Transaction Information:
    Products purchased, payment method, and delivery details.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill orders
  • To communicate with you regarding your order or inquiries
  • To improve our website and customer service
  • To send marketing emails or promotions (only with your consent)
  • To comply with legal and regulatory requirements

3. Legal Basis for Processing

We process your personal data on the following legal bases:

  • Contractual necessity: to process your orders and deliver products
  • Legal obligations: to comply with tax or legal regulations
  • Consent: for marketing communications
  • Legitimate interests: for improving our website and services

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with third parties in the following situations:

  • Payment processors to handle transactions securely
  • Shipping providers to deliver your orders
  • Legal authorities when required to comply with the law

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

6. Your Data Rights

You have the following rights under UK data protection laws:

  • Right to access your personal data
  • Right to correct inaccurate data
  • Right to delete your data
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent at any time (for marketing communications)

To exercise any of these rights, contact us at: Sooorganiclimited@outlook.com 

7. Cookies

We use cookies to enhance your browsing experience and to collect information about website usage. You can control cookie preferences through your browser settings.

8. Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. This includes SSL encryption and secure server environments.

9. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Please check this page regularly to stay informed.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at:

SOO ORGANIC
Bedford, England

Phone: +44 7526 627395 
Email: Sooorganiclimited@outlook.com
Website: https://sooorganic.co.uk